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August 29, 2018

Customer Focus of the Month - Woodfloor Warehouse

UK based wood and laminate flooring retailer, Wood Floor Warehouse introduced the Trojan range of door thresholds, accessories, skirting and maintenance products to their Belfast and Bangor stores in 2013. Following continued success with this high quality range, they have recently completed a large new display in their specialist Warrington branch in North West England.

This UK laminate and wood flooring showroom is currently the largest of its kind in the UK and Ireland, stocking over 170 wood floors and of course a diverse range of high quality accessories with an emphasis on Trojan products by DS Supplies. As one of the fastest growing wood flooring retailers in the UK and Ireland , we are proud to be working with them providing support, stock and display solutions.

Wood Floor Warehouse began in Northern Ireland in 2001 and despite having just 3 stores, they supply for over 1/2 million  square metres to customers and contracts across the United Kingdom and Ireland each year.  Via their website, https://www.woodfloorwarehouse.co.uk/ and an in house knowledge of online retailing, combined with specialist wood and laminate flooring expertise, Wood Floor Warehouse have been successfully able to raise the bar for customer expectations when purchasing online or in a traditional store. Regular customers and contracts have included big brands such as IKEA,  Harveys, Yankee Candle, Grand Designs and many more. It is therefore no surprise that they have recently won a number of retail and online awards for their business including achievements commending their growth, marketing and customer service.

With this much wood flooring changing hands, a quality supplier of accessories is vitally important and DS Supplies have successfully supported Wood Floor Warehouse with a diverse range of complimentary wood flooring products since 2013. Director, Roy Burns, recently praised the partnership with DS Supplies and Trojan wood flooring accessories explaining " Selecting quality supply partners is of the highest importance to our business. We need to ensure that our busy stores are regularly stocked with useful items that will compliment the sale of our engineered wood flooring and laminate floors. Working with DS Supplies has helped our business achieve record growth within our markets and contributed to winning some of our largest projects to date. "

Despite challenging markets and uncertainty in UK and Irish retail and DIY sectors , Wood Floor Warehouse are successfully demonstrating that there is still a stable demand for quality products and services in the DIY industry.

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